This is just to let you know that we are in Moscow and everything is okay. That little problem (clients were late for the ship departure) really didnt amount to anything, really, and the ship company took full responsibility for the error. They treated us very well, and by the time we left port the next day, it was all forgotten. So I dont want you to worry about it... it was their fault, not yours, and they did everything they could to make things right. We had a great trip, and are delighted with the Moscow hotel... very luxurious, more than we expected.
Will write to you again from Sydney, but right now I must contact home, since the holiday ends in less than two days. Thanks again for everything, and please dont feel bad about that one little problem... it was nothing, really.
Sorry about difficulties with the adress and tel. number of our hotel. The guide you send us, arrived in time and we enjoyed the trip to Pushkin. With our guide we were very content ; he spoke an excellent german, was very friendly and best informed.
Message: Just wanted to say thank you for the Russian tour,Hotels Transfers and guides were great. Language was a challenge but fun. We learned a great deal about Russian Culture and History.I would highly reccomend this tour and your Agency.
Just a brief message to say how much I enjoyed my day at the three Palaces. Please pass on my thanks to Alexandra & Dimitri -- I saw everything that I hoped to see. As well as being very enjoyable I learned a great deal about the history of the sites and their contents as well as the royal occupants. It was certainly amazing to see how beautifully these have been restored after the tremendous damage during the war.
Thank you , Thank You for an incredible trip and assisting me with everything while we were in St Petersburg. Marina and Helen were amazing and I have learned so much about your beautiful city of St Petersburg. The bus drivers were great and they made sure we arrived safely to all of our destinations Victor and I cannot spell the other drivers name I do apologize . It would have been nice to meet you maybe next time. With all of our photos some of the guys will be making a cd with all of the photos I will send a copy to you. I have forwarded your name and company to everyone here in GK for future trips to Russia. I sent your email to everyone who visited St Petersburg on this trip you may receive some emails. If you ever decide to visit Germany please let me know and you are always welcome at our home.
Message: Hi??”we had a great time, and this was due in large part to the excellent efforts of Alexandra and Andrew. Both are very talented and helpful, and they worked hard to tailor the tours to what we were most interested in. The organization was perfect, with tickets delivered on time to the hotel, and both of them very punctual.
Our overall impression is quite positive, and we would recommend your company without hesitation to others who travel to St. Petersburg.
Also, I have posted a similar review on www.tripadvisor.com. Many people visit this site for unbiased travel reviews (in case you have not heard of it) so hopefully this can help spread information quickly about your company.