Our cruise having ended in Copenhagen some days ago, and our family having returned to the United States, I write to express the appreciation of our entire party for three-day excursion provided by Alexandra ("Sasha") of your firm. She was well-informed and helpful in every way, and we all learned a great deal from her. We thank you also for your understanding that on the third day of the tour we were anxious to see something of normal life in St. Petersburg, rather than another day of grand palaces nice though they were). We had an excellent third day, and enjoyed visiting the beautiful and impressive cemetery for victims of the Leningrad siege, the Finland Station, the Jewish synagogue and the supermarket in a suburban setting.
In any event, we again thank you for the excellent care and attention of Sasha and your driver, Vladimir, and hope that you will convey to them our appreciation and good wishes. We have thanked Attorney Michael Jacobsohn for putting us in touch with you in the first place.
I would like to make some comments about our tour in June of St Petersburg organised by Parallel 60.
On the plus side. All your staff were there at the airport, hotel or arranged meeting place exactly when they said they would be. That was great. The cars were modern and clean and drivers very good. The "Cronwell Inn Stremyannaya" was well-located, very clean and comfortable and we would recommend to others.
On the negative side. There was only one negative and that was our guide Catherine. Her English was perfect and her knowledge of all the places we visited amazing. But I do not think she enjoys being a tourist guide and we certainly did not enjoy being with her for 3 days. Catherine tells you no more than what she feels is required. We soon learnt not to ask questions about anything other than the sites we were seeing. It would have been great to have developed a more friendly relationship and learn more of the life of the people in your country.
We both think St Petersburg is an amazing place and very pleased we went there. With a friendlier guide it would have been even more amazing.
Message: Dear Natalia, We just returned from our tour of St Catherines palace and it was terrific. Our guide Sasha and our driver both did excellent jobs. Sasha is very knowledgeable and speaks very good English.Thank you for the professional and efficient handling of this matter on such short notice. Stanley & Jennifer
We would like to thank you for a very good organization of our holidays in St. Petersburg. Everything went according to the plan. Our driver Alexander and our guides Sacha and Tatiana were very reliable and friendly. They gave us an excellent insight into the history and culture of the places we visited.
Location of our Petro Palace hotel was excellent and swimming pool facilities provided additional attraction.
We would not hesitate to recommend the Parallel 60 to our friends, as an efficient and reliable Travel Agency.
Elzbieta Rudowicz on behalf of our small group
PS It would be nice if you had an answering machine in your office. We tried to contact you by phone but the phone was busy all the time.
I am back and trying to recover from 26 hours of return journey and dealing with jet lag. But wanted to write soon to let you know that it was great to have Sergey help us with sightseeing, and about the number of hours.
I am so glad you were able to arrange this. It worked out very well. We paid for transport, admission tickets, and meals, and Sergey got to see some places he had not seen before, such as Abramtsevo estate and Leo Tolstoys house. Thank you very much all your work and assistance on this. We brought a small gift for you that he will give you.
Regarding the number of hours: as I had thought, on Saturday, it took longer. Sergey could give you the exact hours. According to my calculation, the total was about 18 hours. You have charged me for 16 hours. So if you would like to charge for the remainder, please use the credit card information I sent you on that form. But let me know first, so that I can inform the credit card people. That way, it will work out smoothly for you there will not be any problems. Otherwise, they might reject the charge.
I wish there had been more time in Moscow. I hope I will be able to return to Russia some year.
My family and I returned to the United States on Thursday evening. We just wanted to again express our sincere thanks and gratitude to you for all your help with our trip to St. Petersburg. It was an amazing and incredible trip!!! We had a terrific time and learned so very much from our tour guides. Both of them were very knowledgeable, intelligent and personable. We had a lot of laughs and enjoyed our time with them. Also everything went very efficiently. The driver and the guides were always at the appointed place at the appointed time.
If we know of anybody who is interested in traveling to St. Petersburg in the future, we will definitely recommend you personally and Parallel 60.